I took my sister to this restaurant for her birthday. The food was superb, the service was prompt and courteous, and the atmosphere was absolutely lovely. Contrary to the negative reviews I ve seen here, we had a wonderful dining experience. I m really looking forward to dining at the Ice House again soon!
My wife & I visited The Ice House on 12/10/2011. Before going, I read the reviews and frankly was a bit concerned.
We had made reservations and were seated promptly. The renovation work on this building is top notch. The room we were in (the Blue Room, I believe) was very nice. We sat beside the fireplace, a nice addition to a cold evening. The service was friendly & helpful and the food was wonderful. This establishment now has a liquor license, so no more BYOB(as noted in other reviews). Overall, we had a lovely evening!
my guess is they probably shouldn't have two snot-nosed brats that don't know anything about the restaurant business running the place. Stick to construction. although you're not good at that either. just because daddy hands you a restaurant doesn't mean you know what you're doing.
My fiance & I went there for Sunday brunch and were both very pleased. The food was excellent, and everybody was considerate & attentive. Our server said he had been there for only a week, so whatever issues this fairly new restaurant had in the past may be resolved by now with more experience and new staff. We are definitely going back to try dinner next time.
Worst service ever!We were there 15 minutes before we even gave a drink order.1 1/2 hours from start to finish for a couple of sandwichs.3 people had to leave their table to find a waitress just to pay their bill so they could leave.I heard lots of mistakes on the orders too.God help you if you wanted extra butter-that was an extra 15 minute wait.then to make matters even more interesting the owner came in to greet everyone looking like he just came off the construction sight.And why do they have to go outside to being in soup and salads?Finally the antique shop-no prices,disorganized,things just thrown around in boxes and no attention paid to customers.They have a lot of bugs to work out definitely.Food was good,although the two halves of my sandwich didn't match.beautiful interior.Coffee bar was gorgeous-what I could see of it all piled up with trays.Hope no wanted coffee that day.Staff seemed to ahve never have been in the restaurant business before and were just learning on the job.