Went to this IHOP this morning & was never treated so rudely in my life. I m visiting for the Chicago area & today was my granddaughters birthday. When she got up this morning, she wanted IHOP for her breakfast, so my son, daughter-in-law, 3 grandkids, & myself drove up the road for pancakes. We waited about 20 minutes & my son said that to save some time on this busy Saturday, he d take his sons for a haircut right next to the IHOP. He got a menu from the man standing at the hostess podium & told his wife what to order for him in case they didn t get back by the time we were seated. The 2 boys also told mom what they wanted. A few minutes later, they called our number. When the man saw that there were only 3 of us, he told us that he would not seat us until they returned. We tried to explain that they were coming right back, & that we had their orders ready to avoid the restaurant from not being able to turn the table in a timely manner. The man basically told us too bad. When my daugher-in-law asked to speak with a manager, he told her to contact the IHOP.com complaint line. She then asked for his name, & he ignored her. At this time, she went to the cashier & asked for contact information to file a complaint. I tried to talk to the man & he told me I am done talking to you . At this time a manager finally appeared, and after talking to her for several minutes, she finally sat us. We asked the manager, cashier, & server all for the man s name & no one would tell us. Since he was not wearing a name tag, we finally seduced that he was probably the owner. Easpecially since he disappeared for the remainder of our visit. Regardless of who he was, it is always corporate policy for a name to be given when a customer requests it. The whole time I was trying to speak to this ingrate, he kept calling table numbers, & looked through me as though I weren t there. I m sorry, but this is totally unacceptable at any business. Our server was wonderful and knew ahead of time that we were likely going to be disgruntled customers to begin with. She did a great job, & was compensated accordingly. This is something that the man at the front of the store should be considering when turning customers away because of a policy. Policies are NOT laws written in stone, & I know that we certainly won t be returning there. BTW, the manager did a great job in settling the situation, & she should be commended for allowing the policy of the store to be stretched according to the situation.
I'm usually not a IHOP fan. This one is newer, still clean and in a convenient location. Their food was your typical IHOP food. Tasted as good as I expected. The coffee and OJ were good as well. The waitress was really nice and very attentive. This location definitely is a step above your typical IHOP.
Made me happy! This was the most fufilling meal I had all week on vacation. I had the strawberry cheesecake pancakes and some eggs on the side. The coffee was really good. The service was good. GREAT for the family. Go here.
I love IHOP pancakes and the pancakes here are very similar to the ones I have eaten at many other IHOP's. In fact one of the great things about IHOP is the consistency. One batch of blueberry pancakes in one place will be pretty much like the ones in any other IHOP.
This particular IHOP is relatively new and is quite large and spacious inside so you have room to spread out. The waitress we had was very professional and polite and made sure our orders were correct.
The one negative is that this restaurant tends to be very crowded. Maybe not a during the middle of the night, but a wait was necessary all the times we have visited. Sometimes a short wait sometimes not so short. But I guess I really can't blame a restaurant for being popular.
I have to say that this is one Ihop that I enjoy. The staff is always friendly and ready to serve, the location makes it convenient as well. The service is a 4 out 5 and the food is always spot on at least to me. I always leave with the same good impression that I walk in with :)
this is an awesome place to eat at. the service is perfect. everyone around you is so nice. it actually seems that they have no problems in their lives lol. the food is served in huge portions so i always have to take some home. if you want quick service or if you need to go somewhere in a hurry, they will give it to you. im telling you, this is the best restaurant i have been to, that actually cares about YOU!!!
I have to admit that I'm biased, I love IHOP and I wish there were more of them around. The one in Fayetteville is nice and roomy with plenty of space, not all squishy and cramped like some. To be honest all I ever eat at IHOP are the pancakes so I can't really comment on anything ese, but the pancakes here are superb. I love most of the different pancakes, but especially enjoy the whole grain and nut pancakes. They give you a huge stack loaded with blueberry topping and whipped cream. Not great for a diet but great for your appetite. The staff have always been pleasant and prompt even when the place was crowded. Simply a great place when you want to pig out on pancakes.
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