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Rude, Obnoxious, Unprofessional, and Completely Unconcerned with Customer Satisfaction. The Enviro Safe sales guy is considerate, knowledgeable and friendly—though he clearly is working the sale hard. The Enviro Safe technician was considerate and competent. The Enviro Safe management, however, is another story altogether. Many promises and assertions were made in an effort to get me to sign the yearlong contract. The contract clearly states, “While on a continual service, in the event that any targeted pests reappear on the interior or exterior of the structure, upon your request to us we will re-treat the interior or exterior of the home at no charge, providing the proper preparations have been made.” The problem is that once I signed the contract and my initial service was completed, getting them to return and re-treat was like pulling teeth. The ant problem I initially called about got substantially worse after my first treatment. When I finally was able to get them to retreat, the ants went away for a day or two and then returned EVEN worse. When I called again for service, they scheduled a 6:00 am service call and then no-showed. I left two voice mail messages looking for help. A manager calls me back the next day yelling at me and telling me “You can’t blow smoke up my skirt, I am not that kind of guy! We will not rid your home of insects on your terms, we will only do it on our terms!” He refused to give me his name; he refused to listen to anything I had to say. He was rude, condescending, and unconcerned. He kept shouting at me that I had to accept their terms. Their terms being the statement from their contract quoted above and that you should wait 7-10 days from treatment to see results. This extremely rude manager was shouting at me 13 days after the initial failed treatment, and nine days after the subsequent failed treatment. They then hung-up on me several times when I called back looking for a competent supervisor. This experience was the single worst customer service experience that I have had in 44 years of life. STAY AWAY FROM THIS COMPANY.