Located in downtown Niagara Falls near the Casino Niagara, this restaurant offers an all-day 99-cent breakfast and full bar service. There's an early ... More
Flying Saucer Restaurant
Located in downtown Niagara Falls near the Casino Niagara, this restaurant offers an all-day 99-cent breakfast and full bar service. There's an early bird special from 6am to noon featuring eggs, hash browns and toast—and you can go straight from that to the lunch soup and super sandwich combo. For dinner, you can feast on steak, seafood or Italian main dishes. All of the dinner meals can be accompanied by wine, ale, or hard stuff from the bar. To top it all off, they even have a kids' menu.
Four of us went in for dinner...chicken faitias, chicken parm, hamburger and french fries! This was Wednesday about 5 pm by the next evening three off us that had chicken were violently ill, vomiting,the runs, chills, fever....the 4th person in our party has just now come down with the same thing, he had the burger!!! my guess would be Samonella poisoning.....so stay away from the flying saucer!!!!! We will definitely spread the word we live in the Niagara Region!!!!
Where to start?? First of all, they sat us in a table over by the take out menu so we had to listen to the milkshake machine going every few minutes and them fight and argue over menu orders. Secondly, our meal was absolutely terrible. My husband ordered the steak and shrimp meal and the steak was almost entirely made of FAT and one of the shrimps had a HAIR in it. I ordered the Chicken Parmagiani and the spaghetti that came with it was HARD as if it had sat out for ages.
Thirdly, we were forgotten about by our waitress. Once our meal was given to us, we never saw her again. She didn't come back to ask us how our meal was, to offer more to drink...NOTHING!! Then we had to wait for the bill. Had to ask someone TWICE where our waitress was so we could get our bill and I wanted to say something to someone about the food.
Finally when she arrived with our bill, I told her about the state of our food and she just looked at me angrily and then went on to tell the man at the take out counter(who I assume was the manager) about my complaint about the food. He didn't apologize...all he said was, "Why are you only complaining now? Why didn't you say something to someone before?" He was angry at me when he was saying this. I told him that there was no one around to tell or I would have. No one offered to do anything for us. NOT EVEN AN APOLOGY for the state of the food. I was led to the til where she rang in my bill of $59.34 and didn't say ONE WORD to me!! Just had a miserable look on her face. I will NEVER go back to this restaurant!! My husband and I go to Niagara Falls every year and we recommend alot of places to people we know who go there...obviously, this WON'T be one of the places we recommend!!
I ate there over the memorial weekend, the waitress was rude, the food was hardly ok, and we went there because theres comments all over the web that the place is cheap, well I can tell you the prices are way to much for the food quality.
Place was dirty but I"ve seen worse. Food was good and the portions hearty. I found that the waitresses, most,( ours was fine) to be very rude and could care less about the customer and just seemed to waste time just waiting to go homes. I asked for the key to the upstairs rest room (it was loc ked) and was rudly told they could"nt find it, use the downstairs rest rooms, the upstairs was for the handicap and they did'nt want to get it dirty. Surprise, even if I did't have a cane or a wheel chair I am handicapped and have a plate on my car that proves it. Walking up stairs is difficult for me but they did'nt want to hear it. Next time, if the family is hungry and others places are full, I MIGHT stop. If I were you I would make this a last choice.
As soon as we walked in for dinner, I noticed that there are a bunch of flies roaming around the place!! Right there and then we should have walked out but the kids were hungry and it was a bit late.
We ordered burgers for the kids, the seafood platter and the shrimp'n'steak for me and my spouse. Thank god I inspected every plate carefully as they're being placed on our table. Here it is, a fly dead on top of the gravy!! Before the plate is even placed on the table, I told the gal about it and she was flustered and started to explain to me how the fly could've gotten into my food. She asked me if I want the plate replaced and I confirmed. They replaced the mashed potatoes and gravy only and returned the plate!! No apologies whatsoever!!
The waitress disappeared after the incident. No refills, no attention or any type of service. no one seemed to care. The food was cold and they didn't even care to heat it up. That food tasted like it was cooked long time before our arrival. I had to ask for the bill and they were very annoyed with us and just wanted us out.
I don't know how this restaurant is keeping its license with all those flies all over the food and tables like that!!
By the way, the total bill was around $75 and not one cent of compensation for the insects and filth!!
Like I said....never again!!
the owners don't treat their workers nice. I over heard them yelled at one of the waitress. The preparation was filthy, not sure if the staff or the people cooked the food kept the area clean or even washed their hands as the owners don't look clean or professional for that matter. So i don't think i will go back there again. The washroom was so filthy i had to go to Mc donalds' to use the washroom. It was late at night so we had no choice but to eat and try this restaurant out.
A group of 10 of us went in for dinner, and it was slow in there. We ordered, and about 45 minutes later the food came out. We did not order anything special or complicated. One of us ordered a 3 piece "all white" chicken dinner. We recieved a breast, a leg, and a thigh. I asked the waitress, and she said that this is white meat, and they could not make anymore because they had already shut off the fryer. We wanted the extra 6 bucks taken off for not getting all white meat, and the owner was the fattest, rudest, slob of a person I had ever seen. He does not know white from dark, and he also refused to take the extra cost off. He argued with us for 15 minutes. Frustrated we left...and vowed never to return or even make any recomendations for this trap.
It was certainly a modern facility in its day, but is past its prime now. Could have been a bit cleaner too. Our waiter was nice and smiled a lot! The food was OK but nothing to write home about. I thought it could have been alittle more reasonably priced, but there are many other choices on that stretch of road to not have to go back there again.
This is what we call this place in N.F.
The food is horrible, the owners are brutal, the staff hates their jobs, and the kitchen (from a 14 year vet in the industry) is the absolute worst you could ever see.
If you want a quick sub at 3 am, you'll be able to justify the Saucer, simply because you've just left the bar, and it's the only place open.
But dear God, don't bring your children here. It's still questionable how the owners haven't been shut down after all this time (but most of us have a few ideas)
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