Rosewood Bridal, Tigard

I took my dress in to Rosewood Bridal to be cleaned. I had to pre-pay for the service and I was told it would take 3-4 weeks. They sent the dress to a cleaners in Seattle. Long story short I got my dress back 9 weeks later in VERY poor condition! Stains where there were no stains before, falling apart at the seams, very wrinkled, and discolored. I had asked that the dress not be vacuum sealed as I was concerned about how long it was taking. I'm sure most of the women who have had their dress cleaned here have had their dresses come back in the same condition but they do not know it because the dress is vacuum sealed in a box for years and years. Please tell your friends not to take their dresses here and if they've had their dresses cleaned here to open them up and look at them!!!!