Prices here are higher than in your average deli - but then, the Atlantis isn't your average hotel. In fact, in comparison with the other restaurants ... More
Atlas Bar & Grill
Prices here are higher than in your average deli - but then, the Atlantis isn't your average hotel. In fact, in comparison with the other restaurants in the hotel, this place seems like a bargain. A smoked turkey sandwich costs USD9, as does a Caesar salad. The place serves a lunch special: Soup and a half sandwich will set you back only USD8. If you feel like dessert or a splurge, order the brownie sundae. It's okay to come here without changing from your poolside clothes for lunch, although bathing suits are not acceptable. The atmosphere is laid-back yet fun.
The staff was actually mean. There were some teenagers near us and the waitress was even meaner to them.It did amuse us so I guess it wasn't all bad. We were very suprised how mean she could actually be and still be working there. She wasn't the only one. They acted like they were doing you a huge favor by talking to you. The food isn't memorable because of the service I cant really even remember how the food was.
I have never had such terrible service.... Atlas Bar & Grill will never be achnolaged by my presents ever again. After the 30 minute wait just for a seat. Then the took another 15-20 minutes just to ask my Father and I what we wanted. After the food and everything else i would say the best part about Atlas bar & Grill is LEAVING..
Atlas Bar & Grille has a kids menu so we went there one night - but there is no reservation service and so it is first come-first serve and thus, you generally have to wait a half hour. However, the kids cannot be in the casino nor may they hang in the bar area of the Grille, as there are slots at the bar. There are 5 seats on a bench where they may sit but if there is a party ahead of you, you must put the children in your pocket, since there is no where else they may wait. (The buzzer distance does not allow you to wait outside the casino.)
The food was not great given the prices and the service was not good at all. I do not think it is the service so much as the kitchen. We noticed that no one had food in the dining room for a good 45 minutes after we sat down, which was at 7:30, so it is not like they were just heating everything up.
Absolutely the worst service I have ever had at a restaurant. It took them 20 minutes for the waitress to acknowledge our presence, 15 more minutes for them to bring us our drinks and another 20 to get our food (simple lunch meals). Absolutely a disaster. The Atlantis resort might be a 4 star hotel, but all the restaurants were expensive and had miserably bad service. I won't go back. I will take my $6000 vacation elsewhere.
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