We had an absolutely MISERABLE dining experience at the downtown location on March 25, 2013 at around 3:00 PM. The pizza delivered to our table was a 12 but we ordered an 18 . The guy told us to just eat it and he would bring us another 12 . They started to make the second 12 when our dining experience became disgusting as the guy whipped out a calculator and said we needed to pay a lot more! We suddenly felt like we were in some back street dive in Mexico City. Dinner was ruined by now so we refused this outrageous suggestion and left with a big knot in our stomachs. We will NEVER return and will certainly tell everybody we know that the employees there are very sub-standard. They were all rude and crude. The guy threw some money at me, turned away with a snarly grin; the woman who took and botched the order kept shouting in Spanish and made threatening faces. I feel very badly for the owners who are trying very hard to have a great pizza in a good ambiance. All their efforts are ruined by these creeps serving the pizza, taking the orders, etc. Never return, ever, sorry.
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