Gucci a well known fashion brand all over the world has its store in Venice. The store here is well stocked and the sales ... More
Gucci a well known fashion brand all over the world has its store in Venice. The store here is well stocked and the sales assistants are helpful and unobtrusive. Find a tempting collection of trendy clothing, shoes, bags and accessories in styles that are the rage of the season. Gucci is close to Piazza San Marco.
This store is in a great location, but with such a nice storefront I was shocked at how small each floor of the boutique is. Handbags are on the first floor, sale/accessories/wallet are on the next floor. Clothing is on the top and hottest floor - the a/c was not strong enough for such a high priced boutique. The salespeople were rude and no one offered to help me as I wandered the floors. One lady was being helped nearby and she was being treated very rudely as I looked on in horror. I finally flagged down a salesperson who was able to help - she was brisk and cold, but efficient.
For how much commission these salespeople earn per purchase you would think they would put more effort into customer care. Maybe they believe only certain people should carry their beautiful products, or maybe they don't care how people perceive them because we will continue to support their brand. I can say that I had much better experiences with friendly and helpful associates at Salvatore Ferragamo, Fendi, and Prada.
If you love Gucci, and can get to a store whose salespeople will treat you with respect and dignity, I would highly recommend going to another location. This one doesn't deserve your time and affinity for its products!
The Venice experience was complimented by a stop by the Gucci store. The salespeople were gorgeous and very helpfulThrough a sea of tourists I stumbled across this beautiful, air-conditioned store in the scorching sun. I am currently wearing my newest European acquisition. Can't wait to go back.
Very quant...service was outstanding. I was looking for a certain piece of luggage, but they didn't have it. The salesperson made several phone calls and found it at the Rome Airport shop. That store then called my hotel and said they would hold it for me until I left 2 days later. I wish we had customer service like that here.