Never made it to the river
By A Yahoo! Contributor, 7/12/09
We booked trip for 8 of us to raft, 3 adults and 5 children. Since we are from Michigan we planned this one day for rafting, other day was booked and paid for horseback riding. When we booked trip they took our credit card and reserved a spot for us.
Upon arriving we were told the computer went down and they forgot which trip we wanted. Instead of holding a spot for us on ANY trip, they booked all the spots and we were basically told too bad. Our options were to come back later in the week, pay extra for kayak trip or a couple of us could raft half way and switch but half could not raft.
We were unable to book any raft trips due to busy weekend, unfortunately the kids will probably never experience this kind of rafting unless they can go as adults.
Since we traveled 2 hours to get there, waited another 2 hours as they "tried" to do something for us, and another 2 hours back, the entire day was wasted. Not to mention the gas and meal costs.