Splash Lagoon Indoor Water Park Resort, Erie

STOP! Do not waste your hard earned money on this place. The hotels are filthy. The staff is rude. The Prk is small with lines that take 30-40 mins for 1 slide!! GREAT WOLF LODGE IS THE CHOICE

I could not be more disappointed with my experience at this Comfort Inn. To say the hotel is "tired" would be an understatement. I would have expected this experience had I paid $50 or less, not $233.07. The wallpaper was peeling off the walls, the bedding was old and stained, the carpeting was disgusting, the toilet was broken and ran continuously, the towels were threadbare and stiff, all of the surfaces and furniture were worn, and all of the common areas were dirty. I would have expected some literature in the rooms about Splash Lagoon and perhaps some other local attractions- there was nothing. I would have also expected some child-friendly TV programming and perhaps even some movie options- there was nothing. The pool was freezing and the atrium it is housed in creaked and cracked and sounded like it was about to collapse any minute. At breakfast there was no coffee, the waffle area looked like a battle zone, there were no utensils, and every table was filthy. My husband had to physically walk into the kitchen and ask that someone clean a table for us. The young lady checking us in and out was devoid of personality. When my husband indicated to her that our stay was unsatisfactory she said nothing which leads me to believe she either doesn't care or didn't receive proper training in how to handle unhappy customers. Not only will I not be returning to this particular Comfort Inn, I will never stay at another Comfort Inn again. I doubt I would return to Splash Lagoon as our hotel stay truly ruined our experience with the park in general. It is obvious this hotel has not been invested in or maintained. It's a shame that the owner doesn't take a little more pride in his or her operation and it is a crime to charge those kind of fees for a one star stay

Just returned from a weekend at Splash Lagoon and we had so much fun we can't wait to go back. Yes, it was crowded, but it was Saturday. We got there right at 9AM and it started to get crowded @ 11. But we made the best of it. Yes, there were lines for the slides, but again it was Saturday. If you don't want to wait in line, then go when it's not busy. My kids had a total blast and that's all that matters. The wave pool is awesome! I loved jumping the waves while watching it snow outside!! The temperature inside was comfortable. There were times when it was a bit chilly, but we were wet and it is February. We stayed at the hotel across the street from Splash Lagoon. This way we only payed for passes to the Lagoon on Saturday. We arrived Friday night and could not see the point of paying for passes on Friday when we'd only have two hours at the Lagoon. I also saw no point in paying for passes for Sunday when I planned on leaving Sunday morning. So, staying off site was more cost effective for me. The food at the Lagoon is expensive, but so what. I was there and it was convienient. Not like I'm planning on going there every week. I would definately recommend this!! What I like most was that Splash Lagoon is not that big and I could let my kids wander without too much of a worry. (My kids are 13 & 10) We'd set up a meeting place if we wanted to find each other. We left at 8:30PM.

I have had the unfortunate experience of working at splash lagoon in Erie, PA. They disrespect their employees, don't pay them accurately, and will take their tips. Not only is this one of the worst run "commercial" establishments I have worked for it is one of the least sanitary. Not only do they not reward their employees for their hard work, they baselessly accuse them of crimes and fire them when management feels threatened that those employees want management positions. Scott Enterprises claims they are a family run, employee based company, and it is far from the truth. The only family in that company are the upper management that clearly have no business being in the positions they hold. Supporting this business is supporting their poor behavior and I would encourage people to visit Kalahari in Sanduski Ohio, from what I hear its much better and much more affordable anyways. Support you local employees and not the local business moguls. Those who work hard should be rewarded and businesses who take advantage should not.

I used to live very close to Erie and my family and I would always go to Splash Lagoon. I loved staying in the luxury hotel right beside it! Sure, you have to wait a while to get on the ride but it is SO worth it! :) There is also a fun laser tag- game outdoors. :D

Maybe I'm spoiled by the indoor waterparks in Sandusky, OH, but Splash Lagoon was a horrible experience for me and my family. Over-crowded does not even begin to describe it! We wanted to go on a tube slide, so we first had to wait 20 min. to even get a tube. Then, once we figured out which staircases(there are only 2) were for what slide, we began what became our hour long wait to ride a slide. Staircases are too small to fit 2 tube slides and 1 body slide. Inside the park was cold, definetely not the 84 degrees it promotes. Lockers are spread throughout the park, so your items are soaked by the time you reach your locker.Would never recommend this park to anyone! On the plus side, we stayed at the Hilton Garden Inn and the kids had more fun in the hotel pool there than at the park.

Let me just start off with most of the people who wrote about this place were probably in there 80's, grumpy, mad at the world, or STUCK UP! I'm a 24 year old nurse and my daughter is 6. This place was fun for her and me. I brought my sister, 23, and her daughter, 5 1/2, and they had fun too!! This is super bowl weekend and the STEELERS are playing in Dallas tonight. So the hotels where all booked. I got one of the last rooms in the area. It was very busy. We staied at the Econo Lodge. WONDERFUL. Even with everyone on Gods's green earth in the area, it was not that bad. People where all over the place, but trust me they can handle it and they did. The room we had was nice. All we needed was a nice clean room and thats what we got . The bathroom was not the size of texas but thats not why I came here. I came to have FUN!!! We went to eat at Texas Roadhouse, AMAZING! They said it was a 70 min wait, but we only waited 30 min last night. Well Worth IT! Not to mention they had Dirt Late Model doors hanging from the celing. We race agains those guys!!! PLEASE trust me. You'll have fun. If you dont like having a good time, rent the whole place to your self and be the first on in line for all the slides. People like that, are people who need to get off their high horse and walk around for once. The price for the room was a little on the high side but think about it, it was Super Bowl weekend and the steeles are going for their 7th ring, we had a room with two beds 4 people, 4 passes, free breakfast, free shuttle to splash lagoon, all we had to do was tell front desk and they were there in 2 min, pool and hot tub at the hotel, shopping everywhere for anything. What more could you ask for? If two young moms with 5 and 6 year olds can have fun and spend a little money on their children, then you can. Young or old you can have fun, you just have to forget about the Jones and grip reality because you only live once.....HAVE FUN

I really don't have any complaints about Splash Lagoon - what's not to love about being in a swimsuit when it is snowing outside? We usually go 1/year with the family - kids are 15,12,10 and we always have a good time. We have stayed in attached hotels, and detached - both have advantages but have always had a nice room. Would definitely recommend it for the value & cannot wait until the wave pool opens!

We stayed a the Econo Lodge across the street the weekend of Jan 8-9th 2011. We got the room and four two day passes for 203.00. The hotel was awesome. So much better than expected! The place was very nice and our room was immaculate! The staff were friendly and accomodating. The park was busy Saturday, but we didn't wait longer than 10 minutes for anything. On Sunday it was even less busy. They have a swimsuit drying machine in the changing room which was really nice. We didn't buy any food there but ice cream. The food was overpriced, but isn't it always at amusement parks? The only con that I feel is worth mentioning was the adult hot tub was too hot, and I like it hot, but wow it was blood boiling! Other than that, it's a definite thumbs up!

This park is horrible!! There are many, many cons to list for this park, but the biggest problem of all is the air quality in there! Our group included two adults and four children, ages 6 to 10. Toward evening on our first day, three of us began heavy hacking type coughs. We then began to notice many other patrons having the same problem. We left and returned for our second day (assuming this problem was simply from humidity buildup throughout the day), only to have the same problem within an hour of entering (only this time all six of us were having trouble breathing). We have been to another indoor water park about six months prior, stayed there two whole days, and had absolutely no breathing problems. Something is definitely wrong with their ventilation system! As for the rest of our trip, it was way too crowded. We expect lines for slides, but a 20-minute wait to get into the hot tub?! Come on!! There were rarely towels available, and they were often still damp. The prices are outrageous. They crowd too many waterslide lines into one stairway, which is dangerous, to say the least! They have one food vendor, which is extremely understaffed and slow. I could literally go on and on an on, but we will never return based solely on the fact that it is the day after we have returned and we are all still hacking and coughing