Why on earth would anyone go to a restaurant movie theater and then complain that there are waiters and waitresses??? Geez! I love Hollywood palms. It s clean. The food is very good and priced well. The chairs are comfortable and roomy. There isn t a bad seat in the house because of the graduated floor plan. The decorations and posters make you feel like you are getting a movie experience instead of just going to the show. Thank you for a great Mother s Day with my family!
Waste of time & money!
We were bothered by the server during the movie (3 times!) We stated that we didn t want anything, we were told that we HAD to order atleast one thing. Really?! We had already had dinner and didn t want anything more, but we eventually did order mozzarella sticks (not very good, way overpriced!) I wanted to just enjoy the movie but, as stated before, we were bothered THREE times.
Finally got the check and the server added a gratuity charge. . . . really?!??! Since when the server tell the customer how much of a tip, if any, that she is going to get?
The chairs were very uncomfortable and the was no clear way to exit the theatre, we had to weave our way through the incoming crowd. . . .Talk about a fire-hazard!
Will Never-ever go there again!
I went to this theater about 3 weeks ago on the advise of a friend, I was so disappointed. I thought the food was way over priced so I only ordered a drink, which cost over four dollars. I felt totally ripped off, will never go again. Did not like the seats or the way the theater was set up and they played the movie was too LOUD too for the size of the room.
Went for the first time last night. I had never been to a theater like this. It was super cool. Low ticket prices, organized lines for the Twilight movie and a very attentive staff. Food was good....the group of us got a few appetizers and I had pizza. It was very good. I thought the staff walking around delivering food and refilling drinks would be distracting, but it wasn't. Overall, a good experience; we would go back. Costs about the same if you were going to go out to dinner before or after movie.
The best thing about this place is the price to see the movie ( lower than other places in the area ), food there is terrible overpriced and not nothing like the menu suggest .. my friend ordered popcorn and it was even horrible not sure who likes stale and super wet popcorn and the wet didnt taste like butter, we are still not sure what was on it. I ordered pizza the last time I went recently and it was the worst pizza I tasted from any place, I was better off getting a frozen pizza ($14 small pizza ) from the store and cooking it at home, Im sure thats what they did and we could tell that but overcharged us for it big time, try a diffrent place in the area and then take yourself out to eat, that way you will enjoy the food and not feel ripped off !
My first time at Hollywood Palms will be my last time. Ticket's were cheap enough at $8.00. However I would prefer to pay a little more to have reserved seating. We arrived about 20 minutes before show time to a line that was practically out the door. The wine at the bar tasted old. The theatre was set up like a lecture hall with computer chairs. There were too many servers milling about which made it very distracting to the movie. The servers kept trying to bring us the food the people next to us had ordered (4 times). Yorktown premium is a better place to experience a luxury movie experience. I will not go back.
Best theater in Illinois period. The theater decor is great, creative and comfortable. The staff was very welcoming, warm and inviting. The food & specialty drinks are just as wonderful as the original Hollywood Theater in Woodridge. It's great to have Hollywood in Naperville.
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