Nice restaurant. The atmosphere is really great and truly matches the meaning of the name Baithak. The food is good and Halal, not very expensive and customer service is also good. I'm over all very satisfied with this restaurant.
We called at 9PM to Bethak Restaurant on Friday 16th Oct 2009. We simply asked the person very nicely if their food was Halal (Kosher) as its a Pakistani Indian Restaurant and advertising itself Halal, The person who answered the phone (Imran) started yelling and swearing that he is Halal and became so defensive.
This person has given some emotional trauma by yelling and screaming and using all kind of bad words that we cant use here filing this complain. Simply asking a question about the product that restaurant (his business) is selling doe snot deserve that response.
He had courage to then kept calling our home number (form where call was made) and kept harassing us. This is an extreme situation and we are shocked, so disturbed and angry by it.
We need everyone to know that the restaurant has extremely horrible customer service and we need a written apology from the restaurant not only for his or her unneeded outburst but also for them calling us back on our phone number without our permission.
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