This is one of the worst fast food places that I've ever been to. We waited for over 30 minutes, but never got our food. Instead, they gave our food to the 20 or so other people who came after us. When we requested a refund, they shorted us by $1.00. When I got home and searched for them to post this review, I found out that KATU published an article stating that they had low scores on health inspections (and some other reviewers reported food poisoning)!
I, my wife, and daughter went there for lunch. We placed our orders, and were told that they were out of Teriyaki Chicken, and that it would take about 5 minutes to cook some more. Because I was on crutches, I went back out to the car while my wife waited. I watched as 20+ people left with their food, but my wife didn't come out for 30 minutes. When she finally came out, she had no food.
She explained that she had checked with them every few minutes and they kept telling her that the food would be ready any minute. After 30 minutes, he finally admitted that they had given all the Teriyaki Chicken they had cooked away to people who came AFTER US.
My wife requested a refund, and even though we paid $17.00 for the meal that they never delivered, they only gave her $16.00 back!
I tried calling the phone # listed with directory assistance to complain, but only got a voicemail saying it was for the catering line. They haven't called me back.
Is the food good? How could I possibly know? I'll never find out. When I searched for them on Google, I found out that they've had some problems with their health inspections as well.
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