DINING AT LYMON HARBOR
By A Yahoo! Contributor, 12/4/08
Ok, Ive eaten out at alot of places across the country in my 50 years. Now I'm writing this review from an experience I had early summer of 2008. My Wife and I went in, and the first thing we noticed was that we didnt even think it was open. It seems that the "Front Door" is at the far end of the dining area. We wandered down halls looking, following voices, and clinking glasses, until we "found" the dining area. It appeared to look like a nice place, but very dead....not much more than the staff, and a few customers. We were seated out on the patio with one other couple that appeared to be finished eating. I guess they forgot about us, because even with no customers it took 10 minutes before anyone even came to take our drink order. Finally I got up and went into to ask if we had a waitress, and the bartender motioned to a young lady sitting alone at the end of the bar, and she finally came out. Both of our dinners were cold, and my wife's was burned. We complained but it took foirever for the same waitress to come back to check on us, we finally asked to see a manager, and were told the owner was in his office, and she would get him. He never came....we nasked again, and she said he said ask us what we wanted. I asked for a reduction on my bill as was told the best they would do is give me 10% off my drinks. We have never had such poor Service, Food, all followed up with a kick in the pants on our way out. We personally will never go back there, and its a shame we liked the atmosphere, and its right down the road from us. We feel it would make a great place if they fixed a few problems, and seemed to care more about how the treat customers. Now its possible this was an off night, or that they replaced a few employees, but for the OWNER to snub us by not coming out , then telling the waitress to give us 10% off our drinks....we each had one glass of wine by the way, so we had a grand total of $2 taken off our bill .
Ive been a manager in the restaurant business for 25 years, and have gone out of my way to make sure a customer felt like they were taken care of, satisfied, and left with the feeling that they would return.
They seemed to pack them in later in 08, so I hope they fixed the problems, but I wont be back after that treatment....and like I said....its a shame, cause its right down the street.
chance025@hotmail.com