never go there again
By A Yahoo! Contributor, 07/02/08
This place has very poor customer service. I found people at the reception very rude and disrespectful. I waited for an hour (!) for my appointment in a busy parlor, without being greeted or provided any explanation for a delay; I even started wandering if I came at the wrong time or to a wrong place, since nobody paid any attention to me. The girl at the reception simply ignored me when I approached her desk to ask how much longer I should wait. Nobody in that place ever apologized to me, said “hello”, “good buy”, or thanked me in general fashion for leaving $100 for services. I have an impression that you can be treated better at any McDonalds in the Blacksburg's neighborhood than at Tivon. Never go there again.