Not only has the quality of food gone down. The bartender we had the other evening was the rudest woman we have ever met. How does someone who serves cold food and doesn't even offer us another drink before putting a ticket in front of us, have a fricking job when there are much nicer willing candidates? If you don't like your job...QUIT! They need to revamp their staff. I will NOT be recommending this place at ALL!
Shady's in Ocean Springs used to be one of our favorite restaurants but they have decided to cheapen their menu. They used to have fresh seafood from a local distributor, now they have Mahi from one of the national food services and they portion size and quality are not there. We left the other night because they depleted their fresh seafood. They also have removed vegetables like their grilled asparagus and green beans. We used to eat there several times a week and now have to travel out of Ocean Springs to find similar quality at a reasonable price in a casual atmosphere. In today's world where healthy food and freshness are valued, Shady's seems to have decided to move in the opposite direction.
Wife and I rarely have issues but I am a little disgruntled with the service.Food is really not an issue,food good with pretty descent sized portions.Service on the other hand is severely compromised.Staff is very slow to fill drink orders and food orders to the point we may take our buisness elsewhere.Too many restaurants in OS to be worrying about hampered service.Invited a party of 10 with high recommendations with high diapproval rate with both service and quantities,totally embarrassed!
I don't know where these whiners have been eating....But the Shady's I have been too...has great service...and some of the best food around....try the Christmas Dip....Yummy.....If ya want a good burger...go to Wendy's ...if ya want GREAT FOOD.....don't miss going to Shady's
I too have had trouble with customer service with Shady's in OS. Many times, I would try to call in an order and would either get no answer or their fax machine screaming in my ear. However, the food is FANTASTIC.
So I went in to the restaurant and happened to catch the manager there. She kindly explained they had been having phone troubles for some time and they still were unresolved. She also gave me a voucher for my next visit, her business card with her personal cell number on it, and apologized profusely. They have had trouble finding good wait staff.
She has changed the wait staff, but the phones are still a mess, as I tried to place a to-go order a week ago and no one answered- 7 times.
This restaurant is the best on the coast as far as I am concerned. They serve cajun, Italian, classic American and great Thai food. All of it is first class.
Actually, their BBQ sandwich (the Motley-Q) beats out The Shed!!
I highly recommend giving this establishment another shot.
After reading the previous reviews, I was expecting poor service, but I could not have been more pleased. The waitstaff was very good despite the fact we had two small children with us who needed special requests since they do not have a children's menu. The pad thai was the best I've had since I lived in Bangkok. Love the menu diversity and prices. We will definitely return.
I recently posted a review of Shady's and it appears to have dissapeared. Visited Shady's for the first time several weeks ago and couldnt have been more dissapointed. My gumbo seemed to have a burnt roux taste and was too spicy to taste any of the sesfood in the gumbo, if you wanna call it gumbo! The meat on my sandwich was overcooked and very dry and the bread had that smell like it had been in the freezer and re-heated in the microwave. I must say that our server did a very good job taking care of us but the food sucked. Dunno why restaurants in OS cant seem to have both good food and great service together, you only get one or the other.