THis IHOP sucks. My wife and I went there for dinner no one was there and the whole place, meaning all the employees were fighting and cussing each other. I will never take my family again I will simply load up and go to Waffle House.
We were really happy to learn we'd be getting an IHOP in Prattville. We've only been to this particular location four times - each time with several months passing before we returned. I don't know if the problem is with the management or if they have a lot of staff turnover, but there is such an atmosphere of indifference here. The service is lackluster when it exists, and the food is pretty much slapped together in the kitchen and then left to grow cold before it's delivered to your table.
We wait so long between visits in hopes that things will improve, and probably will continue to visit once or twice a year just in case - but honestly, this location of IHOP is a huge disappointment.
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