Bad service
Disappointing – I have been to many concerts there and have always enjoyed the shows. I always noticed, though, the rudeness of the big lady who always seems to be in a bad mood.
It was not any different, last week, when I went to return some tickets for a concert that was cancelled. Terrible customer service training. She started coursing, because, I assume, she expects me to keep the cancelled ticket and give her my money. Lady, I did not cancel the show and it was your obligation to refund.
I’m sorry, but whatever she’s taking doesn’t make her happy anymore.