I've eaten at Coyuca at least a dozen times in the last 20 years. When you walk through the entrance and stare with your mouth open, nothing else will matter. It is a MUST SEE for anyone going to Acapulco. You will never experience a restaurant or view like this anywhere else in the world. And I've seen a whole lot of 5 star restaurants.
I attended this restaurant on February 8th and have absolutely no complaints. The service was very intentive, more than I am used to, but I have no problem being pampered. Waiters lit your cigerettes, pushed in chairs, put napkins on your lap, etc. I had surf and turf ($60) and it was excellent. The lobster was smaller than I would hope, but for $60 I wasn't expecting a huge one. My steak was bigger than I thought it would be, with a mushroom saute that was very tasty. Few friends had the lamb chops and said they were excellent. A few had salmon that was more than they could eat, and did get doggy bags. We also tried the cheesecake, which was 'different' like a cake, but we were in Mexico and didn't expect Eli's. The other deserts were awesome. The view is breathtaking, the atmosphere was fun.
Let me start by saying the view of Acapulco from Coyuca 22 was spectacular. The restaurant itself was nicely maintained, but you could tell they hadn't changed the decor much since its opening in the late 60s.
Appetizers ranged from approx. $15 to $25. I had the french onion soup, which was $15. It was okay, but the taste wasn't as rich and flavorful as most french onion soups I've had. The waiters were awful; swooping in from over our heads to either drop plates off or to remove them. At one point, he picked up my friend's soup bowl before she was finished and argued with her about whether she was done or not.
For my main entre, I ordered the lobster tails ($60). Two small lobster tails came on a plate with about one tablespoon of plain white rice with no flavor, and two baby carrots and maybe a sprig of green onion. I didn't mind paying that much given all the great reviews we had read about this place, and my husband and I love to splurge on great meals. But I was immediately upset when i tried to cut into the lobster with my (steak) knife and could barely make the cut. The lobster tail was super tough and chewy! Not melt in your mouth.
My husband ordered the duck l'orange ($30), and the first bite revealed it had been severely overcooked. We were with 6 other friends so we didn't want to make a scene, so we waited for our waiter to come over to ask if everything was okay to discretely let him know. That never happened! What did happen is the waiter came by to pick up the plates and didn't even ask my husband about why his plate full! He just picked up the full plate and walked away. And, without my asking they (there were multiple waiters) brought me another mini margarita (6oz glass) and walked away. At the time I didn't really care much, because I drank it, but later when the bill came and I found out that they cost $11, I felt like that was their sneaky way of hiking the bill up.
Late into the evening a lady came to our table asking how the meals had been. She said she was one of the owners. We told her that we were very dissappointed and told her our complaints about the duck and the lobster. She looked stunned for about 5 seconds without saying anything. Then she said, "didn't you tell your waiter?", and I told her he hadn't come by and was unavailable. She again looked stunned and walked away without saying a word. I figured she was going back upstairs to have a word with the waiter and comp at least my husband's meal. But she, nor the waiters ever came back by to apologize or anything. In fact, we had to wait an extra long time just to get them to bring us the bill, and when the bill came they had not comped anything. Let me be clear: the owner NEVER apologized once! She made us feel like we had offended her, rather than the other way around.
Our other friends reported that their meals were not up to snuff either. One got the cheescake for dessert and thought it tasted more like dry poundcake.
Overall, the food and service were awful! My guess is the business changed ownership recently or had a chef change. The only thing that was nice about this place was the view. But you can get that view from many other places in old Acapulco. Save your money and do not eat at Coyuca 22.
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