Like to be hassled and deceived?
If you want to be hassled, deceived and overcharged then this the place for you. We made reservations for a table for my brother's 21st Birthday in advance for 11/15/08. I received email confirmation that a table would be reserved with no minimum or bottle service. However, when we arrived a number of servers and staff informed us that there is no such thing as reservations, a $60 dollar per person minimum or no table. The place was not packed when we arrived. We were led to the back near the re-entry area where we had to argue with a few of the wait staff in order to be seen by a manager. 15 minutes later the manager, MO, accommodated us by putting us in the ESPN room with no minimum. Although this was great, we still got screwed. My guest arrived and had to pay $10 dollars each to get in the door when it is clearly stated in the FAQ's on their website that there is no cover. see below:
What is the cover charge?
We never have a cover charge.
When we took up this issue with one of the managers TOM, he was a complete jerk. He insisted that these little details could not be included on the website as it is too expensive to put all information on the site. He indicated that there is no information on the site regarding cover charge. When I persisted, he told me that my guest were not being charged a cover, but a door fee. What the hell!!!! I don't recommend this place because they try to hustle you, are unorganized and condescending. I included the table confirmation email. see below:
Sent: Wed, 5 Nov 2008 12:56 pm
Subject: The 40/40 Club
Thanks for the info. I would like to reserve a table for about 8 of us for Saturday Nov 15th. to celebrate a 21st birthday. we should arrive between 9pm and 10pm....we don't want bottle service but will order drinks and food. Thanks in advance.
Reply:
No problem, I will go ahead and include you on our reservations list for 9:30PM.
Thanks,
Special Events Manager
The 40/40 Club
6th West 25th St
New York, NY 10010
212-832-4040 Office