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Always had a great experience at the North Fort Myers location but cannot say the same for the South Fort Myers location. I've tried them three times now. Once they were out of the menu items that I was interested in, once the doors were locked and the lights out during prime business hours, and once they could not change my bill.......which was a twenty. Lol ! Other major turn-offs would include the workers sitting around on the counter on which they serve the guest and the guy working the pizza oven wearing flip-flops. However, they are friendly, and maybe with some basic service industry training this operation could be turned around. Good luck.