Slow, yucky and don't go! Might look nice but I witnessed an employee being bullied. That was so distasteful. I would have not even bothered writing this but to read the message from RN whoever...it probably was that person. Yes, rude!
Good food worst service ever experienced and told not to come back when we didn't recieve our food in an hour and a half. What is a resonable amount of time to wait for food in a very small city? Will honor owners request and never go back and will tell all I know about it too.
Great place to eat and great food. As for the service, I've found the more rude you are, the longer it takes no matter where you eat. It's a diner, not McDonald's!
Maybe it should be self serve, that way they could serve themselves and whine about something else. I'm SURE they could think of something because they are so important, perfect and doing so much to improve their community . . . how rude and selfish some people have become. ^j^
The diner decor is wonderful. Our meal was yummy. The service was AWFUL! We sat down and waited 20 minutes for the waitress to speak to us, 10 more minutes or so to get drinks and then about 40 more minutes for our orders to be taken. Not kidding ! It's not Mcdonald's and you don't expect instant food but this was unreal. It was a late lunch only a couple of tables had customers. The waitress never refilled our drinks. Never asked if everything was ok. Nothing. When we got our food it was good although some of us had lukewarm meals. We were there two hours. When we told the waitress that we were disappointed in our service she became defensive and angry. No apology which if she were smart it looks like she might have learned from what we had to say. Later found out she is the owners daughter. It's really too bad that they think the food is the only important thing. Service is important too. We will never go back after being treated so rudely.
Update- Went back the 29th. As usual the food was great. Unfortunetly the service was glacially slooow though. I hope they make some improvements with thier help. They seemed ill prepared for a healthy crowd on a Friday night.
Even though it's a 30 mile trip for us we have eaten there often with friends and family. Love the period decor and local flavor, the food is always good. (The steaks are great) Only once did we experience slow service and that was a couple of years ago. Enjoyed the band in the bar too. Will definitely go back! Probably this weekend
Wonderful food,cooked to perfection with homemade salad dressings to homemade pies, to superb steaks! Stop by and taste Chef Mags delicious appetizers including fried pickles! Small town atmosphere with Big City fine dining experience.
I stopped into Glory Days with my grandmother Peggy Shouse who lives in Clay City. I have visited the other establishments in town as well on past visits. However, Glory Days really exceeded my expectations. The food is simply delicious and clearly is freshly made. You can tell it isn’t frozen and that it is made from scratch. The menu is really quite extensive as well. The atmosphere puts you in mind of a TGI Fridays or an Applebee’s. The regional memorabilia inside really shows pride in the local culture. I found the service to be excellent as well, even though my first visit was during the pottery festival, which was a very busy time for them. It is wonderful that such a restaurant now exists in Clay City. I will certainly be back and would recommend it to anyone.
Would certainly like the opportunity to respond to people who post negative hurtful reviews ON ANY BUSINESS. You can t always believe what you read or hear - such as the case where someone said the owner s daughter was their server and how awful she was. Our daughter s name is Ashley and it so happens that we did have a server with that same first name, and she only worked a short time for us because serving was not her calling . Our daughter, a Butler University Graduate and former 4 year Texas Roadhouse employee in Indianapolis, was not a server at our restaurant on this review date. In fact, our daughter is a News Producer at a television station and not employed by our establishment. I hate it that any customer had poor service and would ask that they request to talk to the manager if they are having an issue with service or food. We strive very hard to find the best possible employees, just as we go the extra mile in buying premium quality food products from Sysco. It just seems unfair that some people can get enjoyment from saying unkind things but it is especially hurtful when they have their facts wrong - such as the case of the other Ashley comments. The good news is that we continue to have a tremendous amount of loyal customers as well as many, many new customers who appreciate the unique atmosphere and quality food prepared by Chef Maggie Dryer! We also have some tremendously loyal and good employees who have continued to be with our business for several years. Thank you for taking the time to read this response!
A group of 12 car cruisers went to Glory Days on a Sunday afternnon. We was seated as soon as we went in the door. Within a few minutes the waitress took our drink order which came a few minutes later. She took our food order and we was eating within a half hour. The decor was excellent- it brought back memories. Noone in our group was dissatisfied with their order. I would definately go back.
Sadly our little areas could use a wonderful little restaurant like Glory Days, but after 3 attempts at getting good service at this restaurant I can not recommend it. The food is good, but not worth the usual hour wait to receive it from time of ordering. The waitresses have not been taught about checking drinks, bringing appetizers out before other courses, or that salads should be brought out prior to dinner (with time to consume them). My husband waited once for the waitress to return to simply ask for ketchup, by the time she checked on us his food was cold, and the rest of us had completed our meals (waitress dropped the food & never asked if we needed anything!). Sadly we are not the only people to feel this way, we have talked to others in our community that received similar service ... it is not the food but the service that is the problem here, if they corrected their service then the place might make a long haul.
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