At Papa John's many things guide us toward excellence, but nothing is as important as our commitment to quality. We pride ourselves in providing a ... More
Papa john's Pizza
At Papa John's many things guide us toward excellence, but nothing is as important as our commitment to quality. We pride ourselves in providing a menu that's prepared with only the finest ingredients. From fresh vegetables to our never frozen, hand-tossed original dough and superior-quality tomato sauce, we strive to exceed your expectations. We even take special care to ensure all of our pizzas are made with zero trans fat. Combine our total commitment to quality with our superior ingredients, and the result is pure pizza excellence.
When we first moved into the area, we tried this Papa Johns. Although a bit pricey, the pizza was decent. In the last year, the quality and customer service has gone down hill. The pizzas have been undercooked, wrong toppings, and ready 20-30 minutes after promised time. The employees tend to be abrupt and when you ask for a refund because your pizza isn't ready when promised, you get no refund and have to wait at least double the time for your order. When we ordered last, they gave us the wrong pizza, then insisted it was my wife's fault. The assistant manager offered to replace the pizza for a fee. When I asked to speak to the manager, all I got was excuses why I couldn't. The 5 star rating is obviously from the manager of the store or the franchise owner. This is definately a 2 star or less establishment. There is a Pizza HUt right across the street, they will be getting our business from now on.
OMG... we live in Chicago, surrounded by all these great pizza joints where the pizza is fabulous, and someone gave Papa John's a 5 star? That's just sad. A frozen pizza tastes better than Papa John's any day, not to mention they're WAY over priced.
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