Gallo's is a great family restaurant for someone with small kids. We are always served quickly and really enjoy the food. The fried chimichangas are our favorite, but the Wed/Sun lunch buffets are hard to pass up (since the kids eat for free). It is hard to understand why there is so much vitriol in some of the other comments -- that probably says more about the person writing than the restaurant. Coming from Texas, there are plenty of Mexican and TexMex places to choose from: Gallos does a very good job.
I have only not given a tip one other time in the past ten years. This place had the worst service I have experienced in years. The place was about 10% filled and the hostess set the four of us in the bar area with the setting sun directly in two of our faces. We were the only people in that area, The waiter came by our table only one time after the meal was served to ask my wife if she wanted another Virgin Margarita. We didn't get a single refill on our drinks, wasn't never asked how the meal was, then sat there for many long minutes to have our plates removed. Only after my wife went to get to-go boxes did our waiter appear. OH, and the food quality barely met the quility-price ratio. The only redeeming attribute is you got plenty of mediocre food.
Don't go here if you have a food allergy. I am allergic to wheat gluten and Gallo's poisoned me - twice. The atmosphere is nice, but the food is average and the service sucks. Not worth the risk. I refuse to eat there ever again.
The Food is not even average for Fairbanks!.. try this. go to Los Amegios and order chicken fajitas... then go to Gallo's!..when you work your way thru the small curly dark chicken meat you might see an invisible onion strip. as a signature mexican food dish it beyond horrific. I am from here and we dont eat there anymore, if you find a dish thats good, your probably not a good food critic. BTW i dont work for LA..Its a nice bar to drink at!
The quality of the food was so-so and the look of the restaurant was great, but the service was beyond terrible. We ordered and received out drinks, but our server never came back to refill our drinks or bring chips. I found a bone in my chicken enchilada (which had tasted pretty good up until that point), and they had freshly washed the lettuce and put it onto my son's soft taco without it drying, so the tortilla was soggy. The server never came to our table for us to complain (despite me flagging him down several times). He walked by and dropped out check on the table without ever stopping, and picked up the check the same way.