Bad service, Bad Food, Bad experience. Managers don't visit tables ever, and servers are lazy. I will not be back. Overhaul your staff and management, hang a sign advertising under new management and maybe you will start gaining back business.
Visited BWW's at the Big Bend location last night Saturday July23rd. It was about 7:15 when I arrived. The greeter, a cute black girl was friendly in a demure sort of way. I find this trait to be very attracrive. She smiled and said hello, please seat yourself anywhere.
When you hear that you know the place is nearly empty and it was.
I sat at the bar and facing me are two badly washed out projector screens. The manager of this establishment apparently hasn't a clue that the overhead ceiling lamp directly between and slightly in front of the screens is the cause of the washed out pictures. I told one of the guys working there that they would improve the picture quality substantially if they were to remove that one light. They couldn't have cared less. Bad sign number one. A complacent staff.
I ordered a cocktail and ordered 18 wings from the bartender. Listen, when a guy goes into a sports bar and grill the last thing on his list is having to look at an obese girl with fat rolls hanging over her belt line. Well that's what was bartending last night. Bad sign umber two. Establishment doesn't care who they hire behind the bar.
The wings arrived. Small and over cooked. The three sauces I ordered were not hot. Though I ordered HOT, and Mango Habenero (supposedly hotter) and the Asisn Spicy sauce.
The flavors of these sauces were good. The amount of heat was rather pathetic.
Bottom line, there is nothing about this place to make someone return and more than enough to make one to not think about going back again for any reason. Imust assume that if their wings are not worth eating again the rest of the fare can't be any better.
Hey cute greeter, if you read this I just want to say you can do better for yourself than this establishment.
Folks, do yourselves a favor and go somewhere else.