The rich decor throughout the hotel is awe inspiring and all the common areas and guest rooms have contemporary comforts whilst retaining a traditional atmosphere. At the very hub, the Monarch is frequented by an eclectic mix drawn from the locals and guests that frequent the hotel. Zaza is a perfect place to stay for those on business or pleasure, there are 8 well equipped meeting rooms and a range of bedrooms and suites, each with a different outlook and character.
My reservation had been made wrong (queen room vs. king), and the bellman/manager on duty quickly and graciously moved me - that s the kind of service you remember. Also, Spencer and Michael made sure I was very welcome at the pool.
The rest of the staff was amazing. Stephanie in Monarch served my breakfast the morning I checked out, ensuring I was all grins as I departed the hotel, and leaving me with the urge to hurry and come back!! The dinosaur in the lobby is cool.
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