Before I begin, I would like to express that in general I have had a quite favorable opinion of BD’s restaurants. I have patronage the Glendale, WI and other location for many years. However, it has been close to a year since I went to the BD’s in Glendale, WI. , and after my last visit I would be hard pressed to every set foot into a BD’s restaurant.
On May 26, 2012 at 7:30pm, my family and I stopped in for dinner at the Glendale location, it was close to a year since I have been to this particular location, and it was one of my favorite restaurants when I worked in the area.
Unfortunately, right away I noticed that the restaurant had gone downhill, and the point began crystal clear upon being greeted by an “unwashed” hostess with the manners of a runaway child. Upon being seated, my wife and I immediately commented on how “dirty” the restaurant seemed. The tables, chairs, floors, walls, the food prep area, and the wait staff were “filthy” and “grungy”. However, the previously mentioned seemed clean by comparison to the restrooms. The restrooms, both the men and woman, were embarrassingly dirty; a “sty” would be better description.
When it came to the food and service, it definitely matched the restaurants’ atmosphere. My food was still had ice chucks in my meat, along with other peoples “stuff” from the grill. This should not have surprised me, since the “cooks” spent time had more time like gangster circus acts then actually cooking. I can appreciate the effort in trying to make the visit more memorable, but getting my food badly cooked by dancing “Snoop Dog” impersonators is not my form of entertainment. In the restaurant business, I thought the “cooks” are the one group in a restaurant that should look presentable. Seeing a cooks dirty underwear before one eats is not appealing, no matter how “fabulous” it might look otherwise.
When it came the wait staff service, it was simply awful, however that can be squarely blamed on the management or lack thereof, and after dealing with one of the “playground” managers I clearly saw the source of the poorly motivated service.
The whole visit and Glendale’s BD’s restaurant in general can be described by one word.
And word is, as uttered by wife as we exited the restaurant was …. “GHETTO”!
This place is amazing!! The staff is so much fun, the food is healthy and its an overall great experience. Our waiter kept us laughing and happy the whole time. I always tip on service, let me tell you this place deserves a high tip!! Great place, Try it out, you'll LOVE IT!!
Not impressed at all. If you want a good mongolian gill go to Kenosha and visit HuHot.
Poor staff, food was a bit burnt everytime we went up. Selection of suaces was average. Not to mention it is a pain to park at the place..