Well, i was a little worried to try this place because of some of the bad reviews. But I know in the past my girlfriend liked their pizza from another branch. The last reviews were over nine months ago and I decided not to hold it against them they had some unfriendly cashier over nine months ago. I know how fast food/pizza joints can have a fast turnover rate.
The man who took my order was polite and kind even though I placed a delivery order near closing and he let me use a coupon. The deliver boy was prompt and nice. The food was hot and delicious and well-priced.
I am so bored of pizza in this area, except De Fazio's in Troy and Marino's (and sometimes Homestyle's) in Schenectady. This pizza was very YUMMY! I also order a creamy pasta that came with bread and a salad which was ok. Now a single slice is good as a snack on the run but I wouldn't order an entire pizza pie.
The food is great but the employees could use an attitude adjustment. I don't need attitude from a 16 year old prima donna when I order my pizza from this place. They are very unfriendly on a consistent basis. The owner should make the appropriate changes to the staff. Especially in these economic times.
I bought a sub here once and will absolutely never return. Lousy sub, lousy management.
Be very careful if you have allergies because it seems they only half-listen when taking your order. My son ordered a vegetable sub for me with extra lettuce, tomato, onion, provolone cheese and roasted red peppers. They make the subs in the back, so you can't watch them like you can at Mr. Subb or Subway. When we opened it up, there were jalepenos and green peppers that I can't eat, along with yellow American cheese which I am highly allergic to! There was a scattering of lettuce, four little rings of onion and a few thin slices of tomato. And to top it off, they charged over $8.00 for it! (More than a regular sub, because we ordered extra lettuce!)
I called the next day to complain, and the manager had the nerve to tell me we should have come back that night. Which we probably would have, except the reason my son bought me the sub in the first place was because I was spending the day in the ER. The manager was completely unsympathetic to the situation and tried to tell me that my son (31 years old) must have ordered it that way.
Needless to say, the entire encounter left a nasty taste in mouth and I will never return.
The Holiday Inn Express Suites Latham is ideally located off I 87, just ten miles from downtown Albany and near
many businesses and government offices. Travelers looking for lodging in Latham can enjoy a stay at this smoke free ...