Legendary Food, Legendary Service(R), and Legendary Fun! At Texas Roadhouse, we take pride in everything we do from hand-cut steaks and ... More
Legendary Food, Legendary Service(R), and Legendary Fun! At Texas Roadhouse, we take pride in everything we do from hand-cut steaks and fall-off-the-bone ribs, to some pretty sweet margaritas. And we do it all with one goal 4 to give your family a place to go for great food and good times at a fantastic price.
I love this restaurant. I think it is better than Outback. They have really good drinks, appetizers, fish and steaks. The only thing I did not like was their green beans. But the margaritas are delicous as well as the salmon and the filet.
I have been here a few times but lately their service is NOT acceptable. I work in customer service and the hotel I work at was named the number one property in the U.S. for 3 years running so I know about customer service. The food is great but lately the service is not up to par. When placing a to-go order, wait time is extremely long, more than thirty minutes, for a salad and a loaded sweet potato. It will be a while before I place another order here.
We've been there three times. The food is average for a chain steakhouse. Wait time was less than Outback. The atmosphere leaves a lot to be desired. It was so loud on our first visit that our hostess could not communicate with us even though we were yelling at each other. Not the place to go for a quiet evening meal!
Meal was very good at a reasonable price and the service was excellent. My daughter left a necklace on the table where we sat and we called a half hour later as we were driving down the road back home to another town. The manager found the necklace took down my address and mailed the necklace back to us. My daughter was so happy! Now that's customer service.
I must say the Ribeye I had was perfect! But, the tater skins were cooked too hard. I told our waitress the skins weren't good. She looked at me and said what those, removed them from the table but not from my tab. No one brought us any rolls until we were nearly finish with our meals. Our server never filled our water glasses. Overall serve poor...food good.