My two year old son and I came in to carryout my order (1/2 Cheese Lovers, 1/2 Meat Lovers w cheddar on both,on stuffed crust). Despite being obviously busy service was quick and courteous. One my way back to my car - juggling my son the pizza and fumbling for my keys - the wind blew the pizza from my hands. Tragically I was able to save less than half. My son was so distraught he cried uh-oh pi-saa the rest of the night.
Back inside I explained my loss of dinner. Kailie (a hostess)gladly replaced the pizza for my son and I and offered us a drink while we waited. Her customer service allowed me to keep my son calm and happy.
Kailie has single handedly earned pizza hut the loyalty of a lifetime customer fot the Owasso Pizza Hut.
I too agree with most of these people writing these reviews of the Owasso pizza hut. This is by far the worst pizza hut I have ever had the misfortune to come across. Multiple times I've ordered pizza only to have to wait well over 2 hrs to recieve my pizza, and then to only have them deliver the wrong order. My recommendation is to order pizza from ANYONE other than pizza hut if your in the Owasso,ok. area.
This is,by far,the worst pizza Hut that I have ever been to. I have several complaints on multipal occasions,but the worst was when my 2 children and myself had gone on a Thursday evening.We were the only people in the resaturaunt.We ordered a large stuffer crust pepperoni,we waited for 50 minutes when the waitress came to let us know that our order was about up. She came back 25 minutes later and told us that they had no stuffed crust.
We were the only people in the restaraunt for over an hour and they had not started on our order.
What a great lunch buffet. And the server, Lisa is awesome. She has a great personality, let's you know when there is fresh pizza coming out and keeps your drink's fresh. That kind of personality deserves not only credit for the great attitude, but a good tip.
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