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I tried this place three different times. Each time the pizza was undercooked & doughy. As little as I think of the food, it is nothing compared to how shoddy the customer service is. I took my 2 small children there because they liked to sit up on the balcony & watch the kitchen toss the pizzas from above. When we arrived I asked if we could be seated upstairs, and was told they were short-staffed & they needed to seat people downstair to even out the load for the waitresses. Understandable, except that while I sat with my kids downstairs (eating our so-so pizza), the manager/owner seated at least 3 other tables on the upstairs balcony. It doesn't matter whether the pizza is good or bad if you've lost the customer by the time you get them to the table. You can find better pizza, and you can certainly find better service than what's available at Slices.