I dont know if i caught them on an off day or somthing but the person who took my order was beyond rude when i gave my order and made them aware of my allergy to onions, and when i picked up my order it looked like my pizza had been thrown down a flight of stairs, i simply said Im not taking that home got my money back and left. This is a place I will never go back to again, and i suggest you never go their either.
This was my first experience at Little Italy. Quite a few people I know had told me I had to try their pizza, so I did, yesterday. Excellent pizza but not impressed with the girl at the front counter. She was a bit rude, didn't even acknowledge my presence when I was at the counter to place my order and there were no others at the counter being waited on. Eventually she did acknowledge me so I gave her my order which she rudely took then as I was about to pay for the pizza she turns her back to me leaving me standing there holding the money I was about to give her. She never cracked a smile or had a polite thing to say. I felt very out of place and uncomfortable waiting for my order so I went and sat in my car, honestly, I thought about just leaving as the thought of having to walk back in there to pick up my order and face her again was a bit much. Overall, the pizza was excellent for the size and price but I don't think I will go back because of the unwelcoming vibe this girl gives off. I have many years experience in customer service and you just don't make your customers feel that way. Especially ones that are new and could be potential future business. Word of mouth is gold in the pizza industry. Words out of my mouth: Poor customer service equals time to find another pizza joint!
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