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after being seated, we waited 10 mins. to be asked what we wanted to drink. the tea i wanted, that is advertised, was not available. 10 mins after that, i finally got a drink. bread was brought to the table and i asked for more butter. it took 25 mins for them to find it. took me 10 mins to drink my tea and another 10 mins to get another one. my wife had a 15 min wait trying to get a straw. when i ordered our food, i asked for extra salad dressing on the side which came 15 mins later when our food was served. i never even got the side dish of rice that i had ordered. i had to ask twice to speak to the manager and she didnt seem very concerned about my problem. i will tell everyone i know about the substandard service at this establishment.