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I just had the worst experience at Raviolis in Lake Elsinore.
I made online reservations, which apparently the restaurant did not receive. We arrived 15 minutes early and were told that we did not actually have a reservation, even though I received a confirmation number from their website when I made the reservation. We were then told we could either sit at the bar, or wait an hour for a table. When we pointed out to the owner that we had actually made reservations and it really wasn't our fault that something had gone wrong with the system, we were basically told that it was indeed our fault, because we probably don't know how to use a computer. My husband and I are college educated and very proficient on computers.
The attitude of the owner was very accusatory and honestly just quite shocking. We left without even eating. I have never been treated so rudely before in my life. I would not go back to this establishment if it were the last restaurant on earth