Very Disappointed. Every other time I have visited this location the service was great but tonight was definitely the exception. It took over 25 minutes for my daughter and I to receive our meals and it was not that busy. I ordered the La Favorita and she had the kids taco, beans and rice. With my order, it was obvious the food had sat under the heat lamp for quite some time because the sauce and cheese on top of the burrito and enchilada were dried on. The tomato slice on the tostaguac was so unripe that it was as hard as an apple and tasteless. I had to ask a different server for our check because our server never came back after our meals were served. I don t know if they changed management, employees or what but I am very leary of going to this location now.
I was at the Fleming Island location tonight with my 72 year old Mother. There was a table of 6 adults behind us who obviously had to much to drink. They were not talking loud but almost screaming obscenities at each other at the table so the whole restaurant could hear them. There was a bunch of tables very upset that this was happening as well. I asked our waiter Enrique to have the manager address this concern before a fight broke out ASAP. The table right next to us with a small child and baby got up and walked out. There was other families who were in shock of the peoples behavior. The Manager never showed up and nothing was ever done. They just kept serving them more drinks and blew it off. I then got up to pay my bill and asked for the manager! He came out and just acted like he knew nothing about it. I let him know that I had requested his presents to the dinning room to take care of this mess that was out of control. All he said was Sorry about that I asked how I could contact the owner of the restaurant. I was told we don t share that information. I will be back to La Nopalera at another location because we enjoy their food but this Fleming Island Mgr. stinks!!!
Very upset! I ve been going to Kingsley one for $20 and was spoken to like an idiot by girl at front counter and basically called a liar! I will NEVER go in there again! Stick to Kingsley, they have great customer service
One of the best mexican places i have been to around here. Very yummy , fresh food and prices arent to bad either....for 3 adults, each havent a large meal and chips with cheese dip and drinks it was only $32
Will be going back again :)
My husband and I had dinner there with our son and his girlfriend, didn't even get to the car and realized we left cell phone, went back in claimed they didn't have it. Have heard several stories of theft in this restaurant of purses, phones, etc. will not go back to that one, stick to the one on kingsely