I have been going to this Pizza Hut for years, with only minor problems. The food has always been good, and the counters and kitchen looked clean (I have never looked at the tables). But, on my past experience, I ordered online for delivery for the first time. A little while later I received a call about a missing ingredient, and let the person know what they could replace it with. A while later, the person called back, informing me that she had lied and they didn't want to do any more deliveries today. I was told they wouldn't refund my money, and that I had to call my bank to get it back. It being a preloaded credit card, this isn't possible. So, I will never be going back, as they have now stolen from me.