Zuzda, Banner Elk

Pathetic dinning experience. We called 3 days in advance for a table for 7 and when we arrived they had no record of our reservation. We should have taken the opportunity to go somewhere else, but we made the misguided decision to give them a second chance. We were rewarded with waiting an hour and all we were served was water. Once we ordered dinner and wine we waited another 20 minutes before food started to arrive. The experience continued till we had to turn back 2 entree's and a bottle of wine just so we could get our check and leave. They rewarded us with adding a gratuity to the bill. The owner is not involved and we do not plan on returning again. We will pass our experience on to our friends and neighbors as we are local property owners.