The service is very slow. We were two couples and two small children who only had the soup. I carried our drinks to the table after waiting for a very long time. I was surprised that the young waitress just let me carry our own drinks to the table. The food was very slow in coming and was not even hot. The waitress was nowhere to be found. When I paid the bill, she had the nerve add to my charge a gratuity of 18%, the reason being, she said, because we were 6 people, even though only four of us had a meal, and the service was terrible. I will never go back again.
I thought the salmon hand rolls were horrible (salmon skin), however the salmon sushi was delicious, fresh and really good. Went there with a bunch of friends for the first time recently. I think I might go back!
I've been a Kabuki goer for many years now and noticed alot of changes for the worse. First the price hike: they raised the prices to about 30-40% on the entire menu. I would have not minded but they rolls are much smaller than before, so now I do mind! Service at this location is not as good as the one in Hollywood/Vine, very unfriendly and unattentive. Seating is always crowded, parking is ok. I do like their specialty rolls but for that price I much rather go to Octopus or Zono!
I love Kabuki and Burbank's location is my favorite to go to. Burbank always has plenty of free parking options - not like Hollywood or Pasadena. I think the sushi is great for the price. There's a lot of options and other menu items for people that don't eat sushi. I'd recommend the Miso Cod (I think that's what it's called.) My favorite orders are the seaweed salad, spicy tuna cut roll, and the baked mussels. It does get crowded, though. It's a restaurant, so unless you're having take-out, I wouldn't go there for a lunch break. Great atmosphere. It can get loud, but I liked it fine. I've also always had excellent service.
Kabuki is okay if you are looking for mediocre sushi. Kabuki is always really busy and at lunch the line is out the door for this place. I had to wait 40 minutes for my order and I only had 1hr for lunch. The waiters are soo busy they don't even have time to wait on all the patrons. The sushi here is frozen not fresh and you can tell by the taste. If you are looking for really good sushi in Burbank, Kabuki, is not it. You are better off going to Zono Sushi, Octopus or Tomo Sushi a block away.
Pros: prices are cheap
Cons: not quality sushi, long wait.