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By A Yahoo! Contributor, 5/29/10
Happy Garden has the worst service you will ever receive. I have ordered take out 2 times; the first time, they gave us the wrong order. I drove 45 minutes home, and found this out. My wife called, and let the hostess know. She laughed at my wife. Hmmm. Ok. I drove all the way back to get my correct order. They didnt even make another order up for us. The food we had ordered over 2 hours previously was what they wanted to give us, then proceeded to tell me I should have checked the order before I left... I have never been blamed for a restaurants mistake before, so this was new by me. They said they would not give us any money off. I told them they could give us the cold meal for free or I would not return. She told me she would, but the credit never appeared on my bank statement. Being the forgiving type, we decided to give them a second chance tonight. This time, the curried chicken was packaged in styrofoam, and the styrofoam melted prior to my arriving home. The food was in the bottom of the bag. When I called to let them know, the person who answered the phone told me that it was my fault that I didnt get it home in time. What? Really? Last time I checked, it wasnt time that melts styrofoam, it is heat. Therefore the food was melting the container long before I got it home. But again, the problem was my fault. The service when we have eaten there has been terrible as well. Their food is good for Lake County, but let me tell you, thats not saying much. I will never return there, and each of my friends have had similar experiences. They will never return either. If you decide to eat at Happy Garden, just remember, you are rolling the dice, and if there is a problem, it will be your fault. This is the absolute worst service I have ever had at any restaurant in my entire life, and Ive been to some lousy places. DO NOT EAT AT HAPPY GARDEN. They do not appreciate their customers, and do not understand the value of earning repeat business. Happy Garden is the worst service in the whole of Lake and Mendocino counties, and that is no joke. I have never, I repeat never, been blamed for the mistakes of a business before in my life, and since I will never return to Happy Garden, never will be again. It is my hope that this place will go out of business as opposed to screwing more people over and poisoning their food with melting styrofoam, only to blame the customer for it. This place is pathetic. Two huge thumbs WAY down.