Bottlerock, Culver City

Service and friendliness was so-so... Food was very pretentious and expensive.... wine selection was mediocre.. Nothing special. Did i mention expensive?

When my husband and I went there for Valentine's Day, We thought the place was pretty cool. Ambience is really nice-this is a place where grown-ups can hang out; There's no loud music, so people can actually have conversation while having a nice glass of wine. Food was great, and the staff was friendly. Service was good as well, but when were there, the place was not busy. I hope I don't get disappointed next time!

Our experience was a horrible horrible experience. We had some friends visiting from out of town and we invited them to Bottle Rock for a wine tasting. From the moment we walked in, we were greeted more with a glare than a smile. It was so hostile I asked if they were open and the bartender begrudgingly replied that they were but they weren't serving food. Hearing this, we stil decided to stay and ordered a flight of wine straight off the menu. These were wines that were already opened and sitting on a shelf behind him, and yet it still took him half an hour to figure out how to pour these wines. Also, we tried to order some cheese and almonds, but were brusquely told we could only order almonds. Then, having liked the wine, we decided we would order a bottle of riesling. Being that most of us were wine novices, we ordered a cheap bottle of wine on the menu but was told this wasn't available. The bartender brought out 2 more bottles, but could not figure out the price even after 15 minutes of searching. finally, i noticed one of the bottles seem to be on sale for 18 dollars, and asked for that bottle asking if it was 18 dollars. The wine was very good, but however, we were charged 43.00 and when we complained, we were basically told that it was a mistake (as if it was OUR mistake) by the manager. The manager (Ninio?) didn't seem to care for our business and he was downright defensive when we complained. This was the first time in my life I wrote a big fat ZERO in the tip column. The people at the next table (the only other table) apparently wanted their money back. Needless to say, i will never go back to this restaurant again.

Hoping they get it together... nice location and shop. I invited a group of 10 friends to meet me at Bottlerock. We work in Culver City, so it sounded like fun and it provided them with the chance to win many new customers. We ran up a huge tab, but honestly, we had to go to the bar and ask for everything we ordered, and they tacked 20% on for service. Wouldn't have minded the tip if we weren't serving ourselves. The wine choices were excellent. We were happy with the quality, and it seems like a nice place to take a larger group and order bottels over glasses. They were not offering wine tasting. Had a cheese plate-- nice cheese but small portions. Had to beg for enough bread to make it go around. Hoping they get it together. It would be a place I would frequent often if they offered better service (Would have to recommend Colorado Wine Co in Eagle Rock for wine tasting that is fun and informative-- lovely free cheese plate and party atmosphere really knocks Bottlerock out of the ring).