Purgatory At Durango Mountain Resort, Durango

My family and I just got back from a summer stay at Purgatory/DMR. I never take the time to write reviews, so you know this must be worthwhile. I don't know where to even start. The rooms were filty - I found a pubic hair in the master shower. The maid service they advertise was a joke - they merely made the beds using existing sheets (all 9 days we were there) and grabbed towels. They didn't sweep the floors or wipe counters, vaccuum....nothing. They also falsely advertise their rooms - I saw pics of a beautiful 2 bedroom condo online, but when I walked into our actual room, I stood in shock in the entry way. I felt like I went back to 1985 instantly. Not one thing was updated - original carpet, matresses, comforters, bathrooms, kitchen counters, etc...It was NOTHING like the pics they show online. Their staff is clueless. It's like they just grabbed people off the street, put them in a DMR shirt and put them to work without any training. One hand doesn't know what the other is doing. We got different information from different people (hours of pool, KidsPAK camp, etc...), or they simply said "I don't know." It's shocking. Honestly, I could run this place better than the Yahoos that are running it now. We accidentally left my son's brand new Keens and my husbands new top-of-the-line CamelBak at Purgy's (restaurant onsite) and went back within 45 minutes to get it and they were gone. The 2 watiers at the Purgy's said they had them, put them behind the bar, but then they vanished. The guest relations were no help - I was promised a return call, which I never got (and I went back repeatedly). They had my items, then they were gone. You can come up with your own theory, but I didn't feel the staff was trustworthy from that moment on. There are such nice places to choose from - Telluride, Steamboat, Beaver Creek, etc...I would highly suggest you take your money there. DMR is not worth it, unless you want a dirty room at a high price, and a clueless and untrustworthy staff.

We have stayed at the resort over the winter with a less than great experience, and returned again in early June. In both cases we were less than impressed with the accomodations and lack of any good amenities and restaurants in the area. If you want any good food, you have to drive from the resort down 25+ miles. That said, Durango is a wonderful town, so the drive justified the the reward, but unfortunately if you dont want to drive or dont have a car, you are stuck with less than average choices. There also seemed to be a preoccupation with selling real estate everywhere you went (a lot of signs with for sale signs). This seemed to be more of the focus than providing a good customer experience. In the winter, this is a beautiful place, but the lifts are slow, the few restaurants they have that are very overcrowded, and an overall lack of organization of how things were run. We much preferred our visits to Crested Butte, Steamboat, and Vail, where the skiing was better and the resort experience far superior to what Durango offered.

Stayed here during Christmas week, loved it! It snowed at just the right time for our snow sking trip. Daughter got engaged while we were here. The facilities were great, the people were very nice. Want to come baqck in the summer again. Best part of a 12 hr. road trip from Austin, TX.

Purgatory is great place to take the family skiing, the lift lines are minimal or non-existant. The prices are reasonable(by Colorado standards) If you like to high speed cruise, this is the place. Lodging ranges from reasonable to very expensive, you can stay very close to the mountain at very good prices. However if you are going to take in supplies, you will want to make those purchases in Durango, the small stores in the area are very overpriced. Overall the experience is very good, the people are helpful and friendly, the slopes offer just about any level you would want. Ski Purgatory!!!!

They don't seem to understand that they're running a ski area. The lifts (with the exception of one, maybe two) are old and slow. There's lots of nice, new, very expensive, condos around. Including some that have eliminated two large parking lots, so parking is a nightmare. I had been to Purgatory in the mid 90's and it was great and last season when I had a chance to go back I was excited. I spent one day there and then headed over to Telluride. I'll never be back. If you're looking for an expensive condo great, if you're looking to ski, head to Telluride or Wolf Creek.

i went to purgatory three or four days before christmas we drove all the way from dallas texas, which is about a fourteen to fifteen hour drive. So when we got tho durango we stayed at the lodge at tammaran which was so beautiful when you wake up you can see moose walking in the snow. Purgatory was so nice the staff was quic and nice. The sopes are so soft and smooth you never want to leave. There are abunch of slopes they even have sopes fo kids. I'm not talking about green slopes i'm talking about where there are obstacles for the m to have fun and go through. Purgatory is so awesome.

I ski alot in the northwest and would rate this one a Big 10 Employee's were very friendly and helpful an A+ to all of them

We just spent several days at Cascade Village at Durango Mountain Resort and it was great. The staff at Cascade was really nice and the on-site ski rental was very convenient. Our two bedroom condo was big and beautiful (more than we expected) and the price was reasonable. The skiing at DMR (Purgatory) was excellent, with virtually no lines for the lifts and well-groomed trails. One important tip: food at the resort is very pricy and the small stores have very limited supplies and very high prices. Stop in Durango on the way to load up on supplies. My wife and three kids all say they can't wait to return.

We were there in May. And no one else, not even maintenance, apparently. TV did not work, shower door almost impossible to open. Bed lowers from wall into kitchen - putting my head next to the fridge. Hot tub closed for maintenance. Awakened on Monday morning by the sound of jack hammers outside.

Durango is so fun but to all the tourists who come (i'm not since i'm a local) DO NOT i repeat DO NOT call Durango Mountain Resort "Durango Mountain Resort" or "DMR", it bugs the locals like me SO VERY MUCH! Call it "PURGATORY"- it's true name. And speaking of Purgatory, it is so much fun if you know what you are doing... for instance, the alpine slide is fun... but listen to the person incharge since if you roll or lean your weight then you'll end up with lifetime scars. Also the most fun I like to do with my friends is to by Ben & Jerry's at the little Deli in the Main Strip and eat it up the scenic ride (riding on the chairlift all the way up the mountain). And- if you take the scenic ride, you can climb down or climb up and take the scenic ride down or do the same with mountain bikes. The food is great but the prices are semi-high BUT the prices are lowering this summer (2006) and next summer (2007) due to construction to build a much more sweeter hotel. Also, coming next summer (2007), CASCADE, which is part of Purgatory is building an indoor ice skating/ rollerskating rink and a skate park for children and adults. AND let me tell you that the weddings here are outstanding- you would never have a greater moment- spring, summer, fall, OR winter~ but I personally say that summer or fall is the best time because the leaves are beautiful! Cascade does an awesome job at accomendating your needs. If you're in Durango, you should stay OR/ AND visit Purgatory and stay at Cascade because it is so much fun~ it really is~ AND REMEMBER- if you are visiting and going to Purgatory PLEASE PLEASE PLEASE call it Purgatory- it's true local name NOT DMR or Durango Mountain Resort! Thank you and have a great time!!!! :) P.S. If you are staying at Cascade, you can get packages for the Durango & Silverton Narrow Gauge Railroad, Purgatory, the Bar D Chuckwagon, Trimble Hot Springs, resturants, musuems, etc., for free or very very inexpensive!!!! :)