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I have been to The End Zone twice now. Both times qualify for the top 5 worst experiences I have ever had with food service.
The first time the service was horrible and they double charged my credit card. It took 5 weeks, several phone calls, and the intervention of my credit card company to get the extra charge removed. During this time I was told I had to figure out who should have been charged instead of just getting an apology and the situation corrected.
A year later, I went back. This time it took over 15 minutes until we got a menu, and another 15 before our orders were taken. My friend and I were there for over an hour and a half watching a football game and only got one refill (soda for me and beer for him). It was a college football Saturday and the guy was only on his second day. I had a hard time blaming him for management making him work a room that large with no experience. I still have no problem blaming management. This time, the bill was right on, but my order was messed up. I have to say that the menu is limited and quite boring.
Another problem I have with this place is the placement of TVs and tables. I had to watch a TV that was about 40 feet away because I had a column in front of me, along with others who were just standing around due to lack of seating. When you place the bar in the middle of the room it spreads out the medium sized TVs too far apart.
I have to say, I gave the place a second chance, but I am done spending my money at this place. I have heard several friends say they like it there, but I can not agree with them. Based on my experiences, it would be silly to give them another dime.