Eleven City Diner, Chicago

Horrible service! I've only been once, but our server was embarrassingly bad. Food was good, except for COLD french fries.

I was really surprised to see so many negative reviews here. We always hit this place up when my friends and I are in town, once or twice a year and we usually go more than once since we stay in the area. While I have only been maybe 5-6 times the service has always been great and the food never disappoints. I agree it would be overpriced if I was going frequently, but since its a special trip for me I never mind to much because its a guaranteed positive experience. Having a full bar doesn't hurt anything either. I have been there after a long night in smoke filled dive bars, the morning after, and in the middle of the day and they still treated me well each time. I am very disheartened to hear that there may be racial discrimination driving the service. It is something I am going to pay close attention to when I go back. I just told my girlfriend she should go while she is in Chicago and she is a woman of color so I really hope this doesn't backfire on me.

I work near this place - and though I love the food, and one waitress (Veronica??) is friendly (as well as the usual host), the owner, however is ALWAYS rude and/or socially awkward. I've been going there since the week they opened - and he is consistently RUDE. The sandwiches and breakfast keep me coming back. But I swear, the owner should just stay in the back and not greet the patrons. Food wise I would give it 3.5 stars (even though I too think it is a bit over-priced) - but the owner takes it down to only 1.5 stars. And by the way - he is NOT wheel-chair bound.

Too bad Merl S had a bad experience ... because when we were there, people of all colors were being seated. The food is great, the help is great, the atmosphere is great! It is a really fun place to go!!

Apparently this place doesn't like to seat people of color (party of 3) in front of the restaurant. They would rather lie and say they have reserved front tables for guest consisting of large parties (that never shows up!) However, a small party of 3 white patrons can gladly have the front seats. The owner or howver the wheel chair bound guy is and his host are really rude and disrespectful! You be the judge. . .

My husband and I live in the area and have eaten at Eleven City Diner many times. We've had mixed luck with service, sometimes it is outstanding, and other times it is quite rude. What keeps us coming back is the open faced Rueben, Tevi's Knish, Eleven City Challah French Toast, and Lox and Latke. We usually get out of there with a $25-30 bill for the both of us.

One of the worst experiences of my life. Awful service, bordering on rude. Way too expensive and too loud. Much better places anywhere in Chicago.

Nice looking place, expensive, menu kinda tough to follow, service pretty lackluster. Been there once, never need to go back. 12.95 for a sandwich that doesn't come with fries?