Legendary Food, Legendary Service(R), and Legendary Fun! At Texas Roadhouse, we take pride in everything we do from hand-cut steaks and ... More
Legendary Food, Legendary Service(R), and Legendary Fun! At Texas Roadhouse, we take pride in everything we do from hand-cut steaks and fall-off-the-bone ribs, to some pretty sweet margaritas. And we do it all with one goal 4 to give your family a place to go for great food and good times at a fantastic price.
We have been there many times with small and large groups. We have always had excellent service and excellent food every time. Only once or twice did we have a wait time but that is to be expected at certain times when everyone wants to go at once. Especially to THE BEST steakhouse around our area. It is definitely worth a small wait because once you get in the experience,food and service are impecable.
We waited an hour and a half after our scheduled reservation time, only to receive terrible service. We waited for ten minutes for our waitress, another ten minutes for our drinks, and another twenty minutes for our food. When the food did arrive, one guest was forgot about, told their food would be right out. Waited another ten minutes for the waitress only to be told the order was not prepared. We then waited another 15 minutes for this persons order only to be told it would be another five minutes. (meanwhile the other guests have already consumed their food) In the end, we got a free steak (still not to our request), and had to pay for the rest of our order PLUS gratuity for service that was not there.
UPDATE--- we received a complimentary visit coupon in the mail for two, and when we returned to the roadhouse it was great-EVERYTHING was great, the food service, atmosphere. We really enjoyed our second experience there and will go again sometime.
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*Terms & Conditions: Savings calculation is based on Flight + Hotel vacation package bookings for a 3 month period for 2 adults with a 2+ night length of stay compared to price of the same components if booked separately during same period. Savings will vary based on origin/destination, length of trip, travel dates and selected travel supplier(s). Savings not available on all packages.