Elephant Bar Restaurant, Emeryville

Elephant bar is known for its great service and delicious dishes however, the one in Emeryville on bay street which just opened a couple of weeks ago has a lot to improve on. Their service department (servers) need to be more aware of their customers' needs such as taking the correct order and following up with the customer to make sure that they got what they ordered and to make sure that everything is going to their liking during their meal. I dont recommend for people to sit in the bar area why you may ask? Well, most likely the bartender will end up being your server and forget about you as more people come in sit in the bar area. Recommendation: Trainers need to teach new servers the importance of customer service and to pay attention to detail when it comes to taking the correct order and making sure that the client is enjoying their time at Elephant bar. remember that you are in an area that is surrounded by a lot of businesses that are looking foward to new restaurants and great service.