Penn Station East Coast Subs, Fenton

Very poor service, as others noted, the manager likes to go outside for a cigarette during the busy hours of the day. Took 10 minutes for my food to be made once ordered, although the actual cooking took less than 5. Once orders were made, all employees disappeared, and i had to wait 5 minutes to get a free refill on my lemonade. You could hear them talking, and sometimes cursing, loudly from the dining area. Very poor service and the food wasnt as good as ive gotten at the Lindbergh location. Will not recommend.

Customer service was terrible, instead of the management helping out the employees she thought it was more necessary to step outside to smoke a cig. Took fifteen minutes just to put my order in and and an additional ten minutes to bring my incorrect order to me. So i asked for my money back and it was rudely handed back and asked to leave from the manager herself.