Great food, I have always loved eating at IHOP, fast service, clean place. However, the service at this location has been beyond horrible the 3 times I have been there. I have never been treated so badly by staff, and right in front of their manager while I stood there shocked. She refused to tell me her name so I could call the manager on the phone (whom she refused to go and get, however when he did show up) the manager did not seem in the least bit surprised. I am really in shock by the absolute disreguard for customer service at this facilty. I will NEVER go back. I can live without IHOP!
I've had bad service at both locations more than once at this location and at the one on Jefferson. Neither time was I offered any kind of compensation for their negligence nor apology by the management staff for the wait persons attitudes. I will not be going to either one of the locations again in NN.
When you're hungry, and feeling the need for the best Mediterranean food in Newport News, Virginia and the surrounding areas,
look no further than Vancostas Restaurant! We offer the food you want, the prices you are looking for and ...
*Terms & Conditions: Savings calculation is based on Flight + Hotel vacation package bookings for a 3 month period for 2 adults with a 2+ night length of stay compared to price of the same components if booked separately during same period. Savings will vary based on origin/destination, length of trip, travel dates and selected travel supplier(s). Savings not available on all packages.