We used to frequent this restaurant, but over the last 6 months the service and food quality has deteriorated. When we first got in, we waited for about 5 minutes before someone seated us. During this time several waitresses were going back and forth but no one even acknowledged us to let us know someone would be with us soon. It took a long time for our waitress to get our drinks, and once we got our drinks she dropped them off without taking our food order, and we had to wait quite a while before she returned to take our food order. Two of the beer cheese soups were lukewarm. Again, it took a long time to get the rest of our meal, and my husband's parents both had the wrong burgers, though only my mother-in-law mentioned it to her. She had the audacity to inform my mother-in-law that she got what she ordered, then suggested that she had just mixed up my mother-in-law's and father-in-law's plates. When my MIL informed her that she had ordered the Porter burger and that my FIL had the Western Burger she said "well, you could see how in a loud place you could mix up Porter and Western". I could not believe that- the only thing in common with those words is that they both have two syllables. She made no offer to make it right for us. My MIL said she just wanted to be sure we weren't charged extra because of the mistake and she said "all the burgers are the same price". When I got home I checked the online menu, and unless it has changed, the Western is $1 more than the Porter. My hosband's chili mac sauce was partially burned. Also, my husband thinks there may be a problem with the Octoberfest beer, he picked up butterscotch overtones, a flavor that should not be present in that style of beer.
The beer at the Rail House was very good. The brewers himself, Kris, even came out and discussed the beer with me! Very friendly and helpful. He suggested that I try the hot wings there too, which I did. THE BEST I'VE EVER HAD! Seriously. They were real chicken, not the deep fried ones you get everywhere else. I ordered them "Full Steam", and they were hot. I would suggest the Rail House when going through Marinette.
While on vacation, we stopped at the Rail House and were expecting a good meal and courteous service. Boy were we fooled. When we arrived, there were three employees at the front desk in a deep discussion. They never greeted us until they were completely done with their discussion. When I looked up at my husband, one young lady said "I see you" We were then seated. Our waitress did not come to our table for another five minutes. We had had time to decide what we wanted and gave her our order. After more time, we finally got our drinks and appetiser. When another 45 minutes lapsed we decided to leave. We never got our hamburgers! Even the table behind us asked what we had ordered to be taking such a long time. Don't expect anything at this place.
The Comfort Inn is ideally located on Highway 41, across from Sturgeon Bay. This Marinette hotel is close to attractions
including the Pine Tree Mall, the Porterfield Country Music Festival, the Menominee Waterfront Festival, and the Menominee River Century ...
*Terms & Conditions: Savings calculation is based on Flight + Hotel vacation package bookings for a 3 month period for 2 adults with a 2+ night length of stay compared to price of the same components if booked separately during same period. Savings will vary based on origin/destination, length of trip, travel dates and selected travel supplier(s). Savings not available on all packages.