Palms Casino Hotel, Las Vegas

Great customer service. Rooms were beautiful, cozy and was a great place to stay. Casino was one of the nicer ones, resturants were very delicious. Had a blast. Would return. I was treated like royalty. The Fantacy tower VIP suite was beautiful. Quiet and just plain fun. A wonderful place to stay.

"Deceptive gaming practices at slot club! " I finally made it to the Palms to check out the Maloof brothers venture..was not overly impressed with the casino area,expected more of a Strip like quality.I went to the slot club to get a players card and was told that it was "Five times points" day..Wahooo1 The lady that signed me up said you need 1500 points to get $25 free play. And that the slot points were adjusted already in the machines to reflect the 5 times value. Return on the machines did seem somewhat better than what I encountered on the Strip as I was staying at the Mirage.Took a while to get 1200 points so I put in another $60 figuring I would achieve the 1500 points required to get the $25 free slot play the slot club employee told me about. So after dropping about $180 I finally went to get my $25 I THOUGHT I earned..waited in a line for 25 minutes,got to the counter and said to the gentleman at the counter,I finally got the 1500 points required and at least I got the $25 slot play. He put my card in some machine and said to me..I have some bad news for you..you only have 354 points! The five times value points are worth next to NOTHING!!! I told him this was very deceiving and not what I was told when I joined the slot club and the slot machines all showed I now had 1780 points!,He then told me.."The good news is..You have enough points to get a cap! As for the balance of my points I got a cheque {Which incidentally expires in 24 hours} for sixty eight cents!! What a Con!!..I had friends coming over to join me from The Wynn later that day, as we were looking forward to going to the Ghost bar,and I called their room and told them of my Palms experience and we went to Lavo on the strip instead. Always wanted to check out the Palms as I had heard good things about it a few years back. Beyond disappointing! Buffet was worse than Circus-Circus.Sent this review to The Palms hotel..no reply..no class.JFZ

dark and dreary, overpriced, filthy food court with arrogant rude servers, horrible food at the buffet. no one greets you and for the most part the only time i saw ambience here was on the travel channel. To get the true old classy vegas meets new modern luxurious vegas i would reccommend Caesers, Wynn or Trump, they provide absolute vacation bliss, no skank factor.

I dont know what the vips get,but the help especially the guys are snobby and rude its a great view of las vegas but bring cash because their is a cover charge for non vips and one bottle of corona is nine dollars all of the tables say reserved the bunnys are great looking but you dont get to say much to them the great maloof service didnt exist save your money for a strip club

I loved everything about the palms. People were nice and friendly, the rooms were great!! I wish I could of taken there bed home!!! The only issue is drink service very late at night/morning (around 3am). Other than that I loved it. The palms is the only place I stay in vegas now!!

We arrived and to our surprise we were upgraded to a beautiful one bedroom, two bath suite without even asking. We had an incredible view and really were happy with all accommodations. The staff was efficient and we felt safer knowing security checked room keys before allowing entrance to the hotel rooms. The Palms has a food court and movie theater. We ate at Little Budda and the food was excellent. We spent a lot of time at the casino at our own hotel because it was not too crowded and had a fun atmosphere. I would definitely recommend this hotel to a family member or friend.

I HAVE TO SAY THE MALOOF'S REALLY KNOW HOW TO TREAT ITS NIGHT CLUB VISITORS. I WENT TO THE PLAYBOY AND MOONLIGHT NIGHTCLUB AND HAVE NEVER BEEN TREATED SO NICE AND WITH SUCH GREAT PROFESSIONALISM BY THERE WORKERS FROM THE BOUNCERS TO THE BARTENDERS, JUST GREAT . I HAD RECENTLY WENT TO THAT DUMP CLUB LIGHT AT THE BELLAGIO AND THE PLAYBOY CLUB JUST BLOWS IT AWAY. IF YOU WANT TO HAVE A GREAT TIME GO HERE,

I've been to Las Vegas several times since becoming of legal gambling age and my friends and I have stayed here three times. We always find it a fun place to spend some time although it is a little far from the strip (my friends and I like to walk and I think it's about a mile or so from the Strip). Other than that the nightclubs are wonderful (we've never been turned away) and the restaurants are to die for (some of the best food in Nevada). I'll be sure to come here for many years to come!

Everything was spectacular i got my sweet tattoo at hart and huntington and won 23,000 at the blackjack table. It was sweet i would definetly go back again!!

The place needs a bath, workers are rude, I had to clean the bar where I was sitting myself. Our first room had glass and gum on the floor. Dinner at the N9ne had good food but we were rushed out as soon as we orderd coffie, this was with a $200.00 check.