this is by far the worse service I have ever received. First when the server seated us she gave my 4 year old and 6 year old adult menu's and tried to seat us in a mini booth. before we could even set down she asked, what can i get you, this server did not even give us a chance to set down. Then some one else brought our food out and dropped the check before she even set the plates down. The server not once returned to our table. She checked on the kid that was interviewing more than she attended to her guest. Then my kids needed to go boxes and wanted to order shakes, so i had to take their plates to the counter to box up the food and order their shakes with the cashier. The person who took the order for the shakes went searching around the restaraunt for our server instead of just making my order. I worked as a server for 4 years while attending college so I know what it is like and usually leave well above 20% even if service is poor, however service was non existing in this establishment. After visiting this restraunt I did something i said i would never do, I left without tipping the server. it was absolutely awful. I will never return.
I haven't been to a Steak 'N' Shake for a long time because the last time I went I had very bad service and the food wasn't all that great. Well we went this time because it was close and we didn't want to drive around looking for a place when we knew that most placed would have a wait. We got seated right away. The waitress was very friendly and prompt. I don't remember exactly what I had. It was some kind of steak burger with their special sauce on it, but it was good. I also had their chili and some fries. Now I really liked their fries. We also asked for a kids menu and had fun with that. We will definitely be going back there some day.